UrBC, Yekaterinburg, August 12, 2019. MegaFon’s My Account App won the first prize as the No.1 mobile app for telecom companies in Russian Quality System (Roskachestvo) contest; eighteen mobile apps run by nine telecom operators competed in the contest altogether.

According to MegaFon Ural’s press service, the company’s My Account App proved the best option for both iOS and Android devices. The app scored very high in Security and Usability. MegaFon’s My Account App keeps all of the customer data confidential and allows the users to subscribe to and unsubscribe from options and services, change their payment plans, obtain phone bill statements, get their number blocked if necessary, and access a range of other options in under two clicks.

‘It is a pleasure to see MegaFon’s My Account App rated so highly by Roskachestvo’s experts. The app is one of the key ways we communicate with our 77 million customers. The app’s rating, based on Roskachestvo’s research, proves MegaFon is the market’s tech leader. The company does its best to offer its customers the safest services and the highest quality products, so it’s important to have these safety and quality parameters confirmed by an independent expert body,’ says CFO MegaFon Vlad Volfson.

Roskachestvo’s experts say the Android-friendly version of My Account App is also the most special-needs/disability-friendly one, as VoiceOver, Talkback, and Dynamic Font size change options are all supported.