MMK’s QMS undergoes recertification
24 October 2014 (09:23)
October 24, 2014. Magnitogorsk Iron & Steel Works (MMK) underwent a recertification procedure for its quality management system successfully and thus proved the system’s full compliance with the ISO 9001:2008, ISO/TU 16949:2009, and STO Gazprom 9001:2012 standards, MMK reports.
During the five-day audit procedure, teams of auditors from the international certification body TUV NORD CERT and from Paritet looked into how the QMS processes function that are targeted at production of high quality produce and at meeting the customers’ demands. The audit involved nearly all of MMK’s divisions and departments. At the end-of-audit meeting, TUV NORD CERT’s Chief Auditor for ISO 9001 and STO Gazprom Vera Shapkina confirmed that MMK’s QMS was in full compliance with the standards, with no discrepancies detected. All the processes are directed to meeting the specific customers’ needs, while the system’s results prove efficient and contribute to the achievement of the company’s goals. The auditor pointed to the introduction and development of the e-document flow system and to the creation of document template bank as well to the organization of a customer tech support group as the welcome improvements in the QMS. The system principle in personnel training and regular staff satisfaction feedback collection were also praised highly.
The quality management system gets analyzed and upgraded on a yearly basis, internal audits are conducted regularly, with findings used for QMS performance analysis. The auditors’ committee intends to recommend that the certification body should renew MMK’s compliance certificate for another three years and that Gazprom’s certification body issue the STO Gazprom 9001:2012 certificate for MMK (the company was certified for the STO Gazprom 9001:2006 standard earlier). According to Ms Shapkina, MMK was actually one of the first companies to get certified for compliance with Gazprom’s new standard.
During the five-day audit procedure, teams of auditors from the international certification body TUV NORD CERT and from Paritet looked into how the QMS processes function that are targeted at production of high quality produce and at meeting the customers’ demands. The audit involved nearly all of MMK’s divisions and departments. At the end-of-audit meeting, TUV NORD CERT’s Chief Auditor for ISO 9001 and STO Gazprom Vera Shapkina confirmed that MMK’s QMS was in full compliance with the standards, with no discrepancies detected. All the processes are directed to meeting the specific customers’ needs, while the system’s results prove efficient and contribute to the achievement of the company’s goals. The auditor pointed to the introduction and development of the e-document flow system and to the creation of document template bank as well to the organization of a customer tech support group as the welcome improvements in the QMS. The system principle in personnel training and regular staff satisfaction feedback collection were also praised highly.
The quality management system gets analyzed and upgraded on a yearly basis, internal audits are conducted regularly, with findings used for QMS performance analysis. The auditors’ committee intends to recommend that the certification body should renew MMK’s compliance certificate for another three years and that Gazprom’s certification body issue the STO Gazprom 9001:2012 certificate for MMK (the company was certified for the STO Gazprom 9001:2006 standard earlier). According to Ms Shapkina, MMK was actually one of the first companies to get certified for compliance with Gazprom’s new standard.
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