July 15, 2013. Ural Airlines presented a number of its new IT services for passengers at the international exhibition Innoprom 2013, the airline’s press service reports.

Ural Airlines’ Deputy Director-General Alexei Fomin spoke about the company’s promising developments.

For one, he presented the air carrier’s new online check-in system based on the Amadeus Altea platform, the company’s upgraded website, and a new ticket booking solution that makes it possible to book quickly and reliably. ‘My Office’ option is also one of the leading projects: it will be based on the CRM Oracle and Amadeus systems and will store a passenger’s history of flights, bookings, purchases, and Wings Club bonus miles as well as other useful data. Finally, mobile apps for Android, iOS, and Windows Phone are going to become the airline’s innovative service.

‘The airline keeps on developing its new services and new options for its customers consistently. The idea behind this is to establish the sort of customer communication that will be as efficient and as convenient for all the parties involved as possible. We intend to offer our passengers exactly the set of services that will make their trip as comfortable as can be,’ Fomin said.