ROSNO keeps making insurance payments to Detour’s unlucky customers who place their claims with the company. Based on the federal insurance surveillance authorities’ explanations, the company decided to keep making the payments in the order in which in the claims appear.

In the meantime, Detour has so far been unable to compensate the unfortunate travelers in full. The company had received 288 applications for compensation by August 11, 2008. The claims totaled to 24.4 million RUR worth of damage. ROSNO keeps making up for the damage in accordance with the existing legislation and the applicants’ insurance agreements and the necessary invoice documents within the limit of 10 million RUR (the sum was stated in ROSNO’s contract with Detour).

So far, ROSNO has made 2.45 million RUR worth of payments on twenty-nine claims; eight more claims worth 1.2 million RUR altogether are to be satisfied over the next few days.

‘We decided to make the payments as the claims appear, without waiting to get applications from all the travelers who’ve been let down by Detour. Otherwise all the people who are already able to provide all the documents that entitle them to compensation payments would have to wait for three years: this is how long it will take to measure the actual scale of the total damage. We believe the professional community’s top priority is protection of all of Detour’s victims, and we are prepared to contribute to finding the most effective solutions to the problem,’ says Dmitriy Popov, CEO ROSNO.