Re-branding really works for bank mergers, claims Head of Bank Ratings Department of Expert Rating Agency Pavel Samiev
8 December 2006 (11:46)
‘The need for the large federal banks to re-brand is often connected with them becoming retail-oriented. Businesses do pay attention to things like brands and logos, but only to a certain extent,’ the Head of Bank Ratings Department of Expert Rating Agency Pavel Samiev commented on the recent consolidation and re-branding trends in today’s banking.
‘A private client, however, wants the brand to be simple and clear; this is a must if you want to attract the mass audience,’ Mr Samiev observed.
‘Re-branding is good for a bank’s development, with most research findings showing that it stimulates expansion of the company’s client base and enhances the customer loyalty into the bargain. Another important challenge behind re-branding is building up the bank’s share of the financial services market,’ he said.
‘It’s actually not true that re-branding is very expensive. Some banks have their re-branding campaigns and strategies developed by their own marketing and advertising experts and only outsource one or two things that need doing. A campaign like this may even fit in the company’s annual advertising budget. One could also use a world-famous advertising agency, which is good publicity in itself,’ Mr Samiev noted.
‘Re-branding is very effective: the market has yet to see an instance of re-branding as a failure; there used to be some problems with Alpha Express, but Alpha Bank simply went back to its old brand very quickly.’
‘A private client, however, wants the brand to be simple and clear; this is a must if you want to attract the mass audience,’ Mr Samiev observed.
‘Re-branding is good for a bank’s development, with most research findings showing that it stimulates expansion of the company’s client base and enhances the customer loyalty into the bargain. Another important challenge behind re-branding is building up the bank’s share of the financial services market,’ he said.
‘It’s actually not true that re-branding is very expensive. Some banks have their re-branding campaigns and strategies developed by their own marketing and advertising experts and only outsource one or two things that need doing. A campaign like this may even fit in the company’s annual advertising budget. One could also use a world-famous advertising agency, which is good publicity in itself,’ Mr Samiev noted.
‘Re-branding is very effective: the market has yet to see an instance of re-branding as a failure; there used to be some problems with Alpha Express, but Alpha Bank simply went back to its old brand very quickly.’
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Other materials on the topic::
- Re-branding is a good way to advertise new products, reports Alexander Filyurin of Melekhov and Filyurin Ltd.
- Brands reflect banks’ competitive position on the market, says Alexander Lopukhin of Association of Regional Russian Banks
- Image and slogan alone are not enough for re-branding, says Viktor Nemikhin of BrokerCreditService Company Ltd.
- Banking networks do re-branding to hit a particular target audience, reports GD of Blagodat Securities Investment Company Vsevolod Chaschin
- Re-branding must result in management that is more effective and be both client- and employee-oriented, says Mediator Ltd.