UrBC, Yekaterinburg, September 4, 2019. SKB-Bank’s e-banking package proved one of Russia’s top ten online banking services for private customers according to Internet Banking Rank 2019 by MarksWebb, the bank’s press service reports.

‘This is the first time SKB-Bank has been featured in this rating; the bank came 7th in the rating in Digital Office and 9th in Daily Banking. This means SKB-Bank Online lets you deal with everyday things like card-to-card transfers or paying your housing bills as well as access the services that used to require a visit to the bank: applying for a bank statement or a loan or getting advice on the banking products available,’ the press service says.

During their research, MarksWebb analysts and groups of testers had plastic cards issued by banks involved in the study, set up mobile banking apps on their devices, carried out usability tests, and interviewed their respondents. All age groups got taken into account, with at least 50% of those surveyed in the 40+ age group. As a result, more than 500 different criteria got looked into, including service availability, transaction speed, interface usability, and quality of online support.