SKB-Bank Among Top Ten, According to Customers

1 February 2017 (12:57)

UrBC, Yekaterinburg, February 1, 2017. SKB-Bank was rated Yekaterinburg’s third best bank based on customer feedback, the bank’s press service refers to’s rating as stating.

SKB-Bank also proved Russia’s eighth best bank.

The web portal comes up with rating estimates based on three key criteria: customer complaints/retail turnover ratio, the average score customers provide in their feedback, and the bank’s reply to queries/customer queries and complaints ratio.

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