SKB-Bank Among Top Ten, According to Customers

UrBC, Yekaterinburg, March 26, 2018. The Ural Bank for Reconstruction & Development’s Customer Care Team won the second prize in Crystal Headset Contest as the Best Feedback & Complaints Team. Crystal Headset is an established contact center and customer care center contest. The judges’ panel had to assess nearly three hundred companies in 2017/2018, which proved a record-setting number in the history of the event. The contesting companies operate in Russia, Belarus, Ukraine, Kazakhstan, and Kyrgyzstan; they all submitted their applications and essays for consideration,’ the bank’s

UrBC, Yekaterinburg, March 2, 2016. SKB-Bank came eighth in the rating of Russia’s best banks in 2015 created by Sravni.ru, the bank’s press service reports. ‘The web portal’s analysts wanted to come up with something like an Oscar Award for the Russian banks. Their rating of the best home banks as of last year was an attempt to do so,’ the press service says. The rating is based on data from the banks’ annual reports available on the Central Bank’s website. Positive changes in the banks’ performance indicators such as net asset volume and that of their loan books, the amount of money

UrBC, Yekaterinburg, March 10, 2016. The Ural Bank for Reconstruction & Development has been featured in banki.ru’s People’s Top 30 Rating for the first time this year, the company press service reports. The People’s Rating gets updated daily based on the portal users’ feedback relating to banks’ customer service. The UBRD moved from the 40th position in the rating up to the 30th in March 2016. ‘UBRD customers have left over 1,000 comments on the website so far. Every new entry gets a follow-up comment from the bank within the same or the next working day,’ the bank’s representatives

UrBC, Yekaterinburg, March 7, 2017. SKB-Bank’s cash back card proved one of the most money-saving offers on the market, the bank’s press service refers to spavin.ru’s rating as indicating. SKB-Bank’s card comes second among all cards issued by banks outside Moscow and Saint Petersburg and eighth in the overall national rating. There are sixteen different bank cards in the rating all in all.

UrBC, Yekaterinburg, December 11, 2017. Metcombank came second in the rating of Russia’s most efficient banks in the three quarters of 2017 according to Kommersant, the bank’s press service reports. The rating was based on the ratio of profits in the first three quarters of the year to the average asset volume in the same year; the rating only touched upon the banks that were among the country’s top hundred as of July 1, 2017. Metcombank actually came 11th in the rating last year. The bank also came 25th in the rating of Russia’s Top 30 most profitable banks, based on its ratio of profits in