December 19, 2014. Enel Russia (a subsidiary of Sredneuralskaya Power Station), Sverdlovsk Heating Power Supply Company, and a number of Yekaterinburg housing utilities companies are now undergoing administrative proceedings caused by the city residents’ numerous complaints regarding poor quality of hot water.

The press service of Sverdlovsk Region division of Rospotrebnadzor (the state consumer rights watchdog) says over 150 complaints were laid with them in December regarding a very strong and pungent smell of hot water.

Thus Enel Russia (a subsidiary of Sredneuralskaya Power Station), Sverdlovsk Heating Power Supply Company, and a number of Yekaterinburg housing utilities companies are now undergoing administrative proceedings.

Rospotrebnadzor experts believe there are several causes for the poor water quality. For one, Enel Russia’s filtering facilities fail to purify water from Volchikhinsky Reservoir efficiently; nor does Enel Russia filters the water that gets re-circulated from the heating systems. Besides, a number of utilities companies did not clean or rinse or disinfect their heating systems prior to the launch of the heating season. Finally, some of re-circulated water is used to cool down the hot water in the taps when the initial temperature is too hot to be user-safe.