15 August 201312:59
75% of Russians had loan offers infringed on them
August 15, 2013. Three-quarters of Russians had loan offers infringed upon them by bank clerks. According to Superjob.ru's Research Center, this is exactly the point where some image damage is done to the bank in the customer's viewpoint: 59% of Russians who were faced with such pressure exerted on them, normally grow to think worse of this particular bank. An infringement of loan services is quite a wide-spread phenomenon in Russia: more than 75% of respondents said they did have such an experience. Banks typically target quite adult and income-stable audience: 79% to 80% of