Aerolux faces administrative liability

8 November 2010 (09:16)

The 17th Court of Arbitration & Appeals overruled the verdict returned by the court of first instance and made OOO Aerolux, a travel agency, face administrative liability, the spokesperson for the court reports.

This means the administrative lawsuit which was instituted against OOO Aerolux by Sverdlovsk Region division of Rospotrebnadzor’s (the state consumer rights watchdog) Central Yekaterinburg Department in May 2010 (after a complaint placed by a dissatisfied customer) has now resulted in the decision that the defendant must face administrative liability for failing to cater for the consumers’ right to information; another offense consisted in that the terms of the travel agent’s agreements contained some provisos which infringed upon the legal rights of the customers.

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