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Ural Airlines get ready to sign first interline agreement with Hahn Air Lines GmbH of Germany online


23.10.2006
Ural Airlines are getting ready to sign its first online interline agreement with Hahn Air Lines GmbH, the German carrier; this is part of the general project aimed at introducing e-ticketing practices in Yekaterinburg. The two parties are currently looking at all overlapping areas of their services; the next stage of negotiations will concern full automation of all their procedures. An interline agreement is particularly difficult to handle online due to legal technicalities that demand that all the areas of cooperation must be indicated in the agreement in detail, which is necessary to make up for the lack of human presence in the e-ticketing field.

After the Russian and the German carriers have signed their interline agreement, the passengers will be able to buy tickets for connection flights of both companies. E-ticketing provides for filing the customer in the Ural and German companies’ databases rather than giving him or her a paper document. As for the airports (including the ones the passengers use as transit ones), producing a passport will suffice. One great advantage is that an e-ticket is difficult to lose.

If most Russian carriers fail to introduce e-tickets in the nearest future, they might be unable to use international lines as early as next year (their foreign partners will simply refuse to cooperate in the old-fashioned way). Yet the quick launch of e-ticketing is hindered by the existing legislation that states that only paper ticket is valid legally. So at the moment, even if a passenger has booked and paid for the ticket online, he or she still has to obtain a paper slip at the airport and undergo the regular check-in procedure. Only paper tickets can be used in the accounting reports and may serve as valid documents recognized by financial bodies and tax inspectorates.

Ural Airlines are going to introduce paperless document management for the carrier itself, the ticket agency, and the airports in November and December 2006, which will allow them to start issuing e-tickets as soon as it becomes legally safe, reports the spokesperson for the company.
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