UrBC, Moscow, March 23, 2011. Bank VTB 24 was faced with a major IT glitch yesterday. The trouble began in the morning and affected all of the bank’s Moscow offices during the day, as well as its ATMs and e-banking services, Kommersant writes.

The news of the IT problems was reported by one of VTB 24 customers, who was unable to take money out of his deposit account in the bank’s outlet in Sokolnicheskaya St. He was told that the system got stuck ‘in all Moscow outlets.’ Later on, the news was confirmed by the bank’s website.

‘We are currently updating our IT system, so the incorporation of some new apps caused a glitch,’ the bank’s press service reports.

The troubles occurred from time to time during the day and touched upon all of the bank’s Moscow-based offices as well as its ATMs and e-banking services, the bank explained. The system still hadn’t been fully restored by 9:00 PM. According to the company’s website, VTB 24 currently runs about fifty offices and over 200 ATMs in Moscow.