24 IT-

UrBC, Moscow, March 23, 2011. Bank VTB 24 was faced with a major IT glitch yesterday. The trouble began in the morning and affected all of the banks Moscow offices during the day, as well as its ATMs and e-banking services, Kommersant writes.

The news of the IT problems was reported by one of VTB 24 customers, who was unable to take money out of his deposit account in the banks outlet in Sokolnicheskaya St. He was told that the system got stuck in all Moscow outlets. Later on, the news was confirmed by the banks website.

We are currently updating our IT system, so the incorporation of some new apps caused a glitch, the banks press service reports.

The troubles occurred from time to time during the day and touched upon all of the banks Moscow-based offices as well as its ATMs and e-banking services, the bank explained. The system still hadnt been fully restored by 9:00 PM. According to the companys website, VTB 24 currently runs about fifty offices and over 200 ATMs in Moscow.

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