Justice court makes Alfa-Travel compensate customer

The Central Yekaterinburg subsidiary of Sverdlovsk Region Hygiene & Epidemiology Center prevented over 22,000 RUR worth of damage that could have been done by OOO Alfa-Travel to a customer, the center’s press department reports.

In April 2010, a Yekaterinburg dweller asked the Central Yekaterinburg subsidiary of Sverdlovsk Region Hygiene & Epidemiology Center subsidiary’s experts for legal advice and help in filing a claim against OOO Alfa-Travel.

The plaintiff wanted the court to declare that Alfa-Travel’s actions were illegitimate and to make the defendant pay back the 15,908.81 RUR paid for renting a holiday accommodation. The plaintiff also wanted the court to make the company compensate for the moral damage done to the consumer with 5,000 RUR and pay the penalty of 19,577.2 RUR for failing to meet the customer’s demands on time. Finally, the unhappy customer insisted that the defendant pay the cost of hiring a solicitor (1,480 RUR) and a fine that came to 50% of the sum received by the plaintiff in compensation for the firm’s failing to meet his demands voluntarily. The demand for a fine is based on Article 13 (part 6) of the Federal Competition Protection Act.


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