Ural Airlines has recently introduced a passenger support service. Any of the company’s customers can call 8-800-2000-262 to find out about the timetable and pricing policies, book tickets or order extra services as well as learn about any other flight-related issues.

‘Ural Airlines’ call center has acquired both a new name and more skilled personnel. All the calls are now handled by experts who undergo continuous training, while the passenger support service is targeted at dealing with each caller individually. This means that, whatever his or her problem, every passenger is sure to get a competent and full reply from the airline’s experts,’ the carrier reports.

The support service is available from 8 AM to 8 PM daily. All calls are free within the Russian Federation. The number is 8-800-2000-262.