Home Credit Bank makes 33% of workers redundant

May 28, 2015. Home Credit Bank’s employee count went down by 34% in the first quarter of 2015, which means there are currently 20,600 people working for the bank against 31,300 people last year, Banki.ru reports.

The bank explains the cuts have to do with the need to narrow the network as their business is shrinking. According to the bank’s accounting report, its retail loan book dropped by 10%, down to 217bn RUR, in Q1’15, and by another 3%, down to 210bn RUR, in April.

Home Credit Bank also switched to using Taxi-Credit, a courier delivery service, to cut back on expenses and increase the demand for their consumer loans as much as possible.

‘If a customer is interested in taking out a loan, the salesperson calls our clerk and the entire loan-issuing process (including the time it takes for the courier to arrive) takes forty minutes. The bank screens the customer and decides on giving a loan remotely; our loan officer stays at their place and does document check at the branch,’ says Home Credit Bank’s Consumer Lending Director Alexander Antonenko.

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